How to Pause or Resume a Campaign?
Campaigns & Marketing
Pause a campaign when you need to hold communication before it continues. Resume it only after the audience, message, timing, and consent still look correct.
When to pause
- The audience was selected incorrectly.
- The message content needs correction.
- The timing is no longer appropriate.
- You need to verify consent or contact details.
Before resuming
Check the campaign details, recipient count, and current status. If the message has become outdated, create a corrected campaign instead of resuming the old one.
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