Is a campaign the same as a customer conversation?

No. A conversation is usually a direct interaction with one customer. A campaign is a planned communication sent to a selected audience.

Can I send a campaign to every customer?

Only eligible customers with suitable contact information and the required consent should be included. The available audience may therefore be smaller than your total customer count.

Can a campaign be scheduled?

Yes, when scheduling is available for the selected campaign workflow. Review the date, time, timezone, audience, and message before confirming it.

Can I measure campaign performance?

Yes. Open the campaign report to review the delivery and engagement information available for that campaign.

How to Create a Campaign?

UpBlick Team

Updated on 01-09-2026

Campaigns & Marketing

Create a campaign in UpBlick when you want to send one planned message to a selected group of eligible customers. A campaign can be used for business updates, offers, announcements, or other customer communication.

UpBlick campaign form with campaign name, audience, message fields, and preview — Use the campaign form to fill in the message details and review the preview before sending.

Before you create a campaign

Choose the correct business location.
Confirm that the messaging channel is connected.
Prepare a clear campaign purpose.
Check that customers have valid contact details and consent.
Prepare any image or message text you want to include.

Steps to create a campaign

Open Campaigns from the sidebar.
Select the campaign channel, such as WhatsApp.
Choose a campaign template that matches your purpose.
Select Send Campaign.
Enter a clear Campaign Name.
Select the Audience.
Upload a header image if the selected template requires one.
Enter your message in the available message fields.
Review the selected audience, recipient count, and preview.
Choose Send Now or Schedule.

What to check before sending

The campaign name is easy for your team to recognize later.
The audience matches the purpose of the campaign.
The recipient count looks correct.
The image and message text are accurate.
The selected business location is correct.
The campaign follows customer consent and communication rules.

After sending

After the campaign is sent, open campaign reports to check status and performance. Depending on the channel, you may see sent, delivered, opened, failed, and clicked activity.