How to Edit a Campaign?
Campaigns & Marketing
A campaign can usually be edited only before it has been sent or while it is still in an editable state. Messages already delivered to customers cannot normally be changed.
What you may be able to edit
- Campaign name.
- Audience or segment.
- Header image.
- Allowed message fields.
- Scheduled date and time.
Before saving changes
Review the preview again after every edit. If you change the audience, check the recipient count and consent status before confirming.
Frequently asked questions
Why can I not edit a sent campaign?
Once messages are sent, customers may already have received them. Create a new campaign if you need to send corrected information.
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