How to Create Your UpBlick Account?

Creating your UpBlick account is the first step to collecting customer feedback, sending review requests, and managing your online reputation from one place. The signup process is simple. You only need your basic account details and a business you want to manage in UpBlick. Visit the UpBlick website. Click Get Started, Register, or the signup option shown on the website. Enter your name, mobile number, email address, and password. Verify your mobile number or email if UpBlick asks for verification. Complete the registration form. Log in to your UpBlick account. After registration, you can continue with your business profile, location setup, Google Review Link, QR Code, NFC Card, and customer review request workflow.

How to Log In to Your UpBlick Account?

Use the login page whenever you want to access your UpBlick dashboard, customers, reviews, campaigns, inbox, automation, or settings. Open the UpBlick login page. Enter your registered email address or mobile number. Enter your password. Click Login. If you do not remember your password, click Forgot Password and follow the reset process. Once your password is updated, return to the login page and sign in again.

How to Reset Your UpBlick Password?

Reset your password if you cannot log in or if you want to replace your current password with a new secure one. Open the UpBlick login page. Click Forgot Password. Enter your registered email address or mobile number. Verify yourself using the OTP or reset link sent by UpBlick. Create a new password. Save the new password. Log in again using the updated password. Choose a password that is easy for you to remember but difficult for others to guess. If you are part of a team, do not share your password with other users.

How to Update Your Account Information?

Keep your account information updated so UpBlick can identify the right user, send important notifications, and keep your profile secure. Open the Account or Settings section in your UpBlick dashboard. Update your name, email address, mobile number, or other account details. Review the details before saving. Click Save Changes or the available save option. Some changes, such as email address or mobile number, may require verification before they are fully updated. This helps protect your account from unauthorized changes.

How to Add Your Business to UpBlick?

Adding your business tells UpBlick which business you want to manage. This information is used across review requests, customer communication, reporting, and public review collection flows. Open the business setup area in your UpBlick dashboard. Enter your business name. Select the business category that best matches your business. Add your business phone number and email address. Add your address or location details. Enter any other relevant business information. Save the business profile. Once the business is added, you can set up locations, connect your Google Review Link, generate QR materials, and start collecting customer feedback.

How to Set Up Your Business Profile?

Your business profile helps customers recognize your business when they receive review requests or open your review collection page. Add your business name. Upload your logo if the option is available. Choose the right category. Write a short business description. Add contact details such as phone number and email address. Add your address. Add business hours. Add services or other useful business information. Save the profile. A complete business profile improves trust. Customers are more likely to respond when they can clearly see which business is asking for feedback.

How to Add Your Google Review Link?

Your Google Review Link is important because it sends customers to the correct Google review page for your business. UpBlick works alongside Google Reviews, so this link helps connect your UpBlick feedback flow with Google. Find your Google Review Link from your Google Business Profile or a Google review link generator. Open the relevant business or location settings in UpBlick. Paste the Google Review Link into the review link field. Save the changes. Test the link once before sending it to customers. When a customer clicks the Google Review Link from UpBlick, they should be taken to the Google review flow for your business. If the link opens the wrong business, update it before sending review requests.

How to Add Your Business Location?

A location represents the branch, clinic, store, office, or service point where customers interact with your business. Open the location setup area in UpBlick. Add your business address. Select or confirm the correct location. Add Google Business Profile or location information if available. Review the details. Save the location. Accurate location information matters because customers, reviews, QR codes, NFC Cards, campaigns, and reports may be connected to a specific business location.

How to Add Multiple Business Locations?

Multiple locations are useful for businesses with more than one branch, clinic, store, restaurant, salon, office, or service area. Open the Locations section in UpBlick. Choose the option to add a new location. Enter the address and business details for that location. Add the correct Google Review Link for that location. Save the location. Repeat the process for each branch you want to manage. Each location can have its own reviews, customers, QR codes, campaigns, and reporting. This helps you compare performance instead of mixing every branch into one view.

UpBlick is a customer feedback, review management, business intelligence, and customer engagement platform for businesses. In simple terms, UpBlick helps you get more genuine customer reviews, understand what customers think about your business, automate review collection, engage customers through WhatsApp, and identify opportunities to improve and grow. Collect customer feedback through QR Code Standee, NFC Card, WhatsApp, Email, or customer records. Guide happy customers toward Google Reviews. Understand what customers like, dislike, expect, and need. Follow up with customers when something needs attention. Use review, customer, competitor, and business insights to make better decisions. UpBlick does not replace Google Reviews. It works as a bridge between your business, your customers, and Google Reviews.

How to Use the UpBlick QR Code Standee?

The UpBlick QR Code Standee helps walk-in customers open your review collection page by scanning a QR code with their phone. Place the QR Standee where customers can easily see it. Good places include billing counters, reception desks, checkout areas, tables, waiting areas, or service completion points. Ask customers to scan the QR code after their visit or purchase. The customer opens your UpBlick feedback page. The customer shares feedback. If your flow allows it, the customer can continue to Google Reviews. QR Standee review collection works best when your staff politely asks at the right moment, usually after a positive service experience.

How to Use the UpBlick NFC Card?

An NFC Card lets customers tap their phone to open your UpBlick review collection page. It is useful when you want an even faster experience than scanning a QR code. Place the NFC Card near the customer interaction point. Ask the customer to tap their compatible phone on the card. The phone opens the UpBlick review page. The customer gives feedback. If your review flow allows it, the customer can continue to Google Reviews. Most modern smartphones support NFC, but some customers may need to enable NFC or use the QR code instead. Keep both options available when possible.

How to Add a Customer and Send a Review Request?

If a customer leaves your business without scanning a QR code or tapping an NFC card, you can still add the customer and send a review request from UpBlick. Open Customers in your UpBlick dashboard. Add the customer name. Add the customer mobile number or email address. Select the service if your workflow uses service information. Choose the review request template if the option is available. Send the review request. The customer receives the message, opens the feedback flow, shares their experience, and can continue to Google Reviews when appropriate.

What If a Customer Forgot to Leave a Review?

No problem. You do not have to wait for the customer to remember on their own. This is one of the most practical uses of UpBlick. If the customer had a good experience but forgot to leave a review, you can send a polite review request later. Open Customers in UpBlick. Add the customer details. Send a review request through WhatsApp or Email, depending on what is available. Let UpBlick send reminders according to your configured reminder workflow. The customer can provide feedback and continue to Google Review. This helps your business recover missed review opportunities without manually chasing every customer.

What Can I Do With UpBlick?

UpBlick Team

Updated on 25-08-2026

Getting Started

UpBlick gives your business one place to collect reviews, understand customer feedback, manage customer communication, automate follow-ups, and monitor business performance.

You can start with a simple review request workflow and add more tools as your business needs grow.

UpBlick website showing Google review generation, customer trust, and a mobile customer review request — UpBlick combines review collection, customer engagement, follow-ups, and business insights.

Collect customer reviews and feedback

Use UpBlick to ask customers about their experience and connect them to the correct Google review page.

You can collect feedback through:

A QR Code Standee.
An NFC Card.
A WhatsApp review request.
An email review request.
A direct request sent after adding a customer to UpBlick.

Customers do not need an UpBlick account or app to respond.

Manage reviews

Use Reviews to monitor review activity and keep track of customer responses. Review information helps your team understand what customers are saying and where follow-up may be needed.

UpBlick works alongside Google Reviews. It does not replace Google or publish a Google review on the customer’s behalf.

Manage customers

Use Customers to organize customer records and review-request activity.

You can:

Add customers individually.
Import customer records when available.
Search and update customer details.
View customer history and activity.
Send a review request when a customer forgets to leave a review.

Identify and follow up on customer issues

Use Issues to track feedback that needs attention. This helps your team understand the problem, follow up with the customer, and record progress toward a resolution.

Communicate through WhatsApp and email

Use supported communication channels to send:

Review requests.
Review reminders.
Thank-you messages.
Customer follow-ups.
WhatsApp marketing messages and campaigns.

Use customer contact details only when you have the appropriate permission to communicate with them.

Create customer campaigns

Use Campaigns to organize messages for a group of customers. Campaigns can help your business share relevant updates, offers, or other approved marketing communication.

Manage customer conversations

Use Inbox to work with customer conversations in one place. This helps your team keep communication organized and respond more consistently.

Automate review requests and follow-ups

Use Automation to create repeatable workflows for supported customer communication.

For example, you can configure workflows for:

Initial review requests.
Reminders when a customer has not responded.
Thank-you messages after a response.
Customer follow-up actions.

Understand customer and business performance

Use Dashboard and Analytics to understand patterns in reviews, ratings, customer activity, and responses.

These insights can help you answer questions such as:

Are customers responding to review requests?
What do customers like about the business?
Which problems appear repeatedly?
How are ratings and review volume changing?
Which locations may need more attention?

Track competitors

Use Competitor Tracking to understand how nearby businesses compare with your locations. This can help you identify differences in ratings, review activity, and local customer expectations.

Manage one or multiple locations

Use Locations to manage business branches separately. Each location can have its own Google listing, Google Review Link, profile details, customers, reviews, and performance information.

Use review collection tools

Use Review Tools for the tools that support customer review collection and review display. This includes workflows connected to QR codes, NFC cards, review links, and other available review materials.

Where should I start?

If you are new to UpBlick, begin with this simple setup:

Create your UpBlick account.
Add your business location.
Check the location’s Google Review Link.
Complete the business profile.
Choose one review collection method.
Send a test request and confirm the customer journey.

After the basic flow works, you can add automation, campaigns, analytics, competitor tracking, and additional locations.

Tips

Start with the feature that solves your most immediate business need.
Test review links and customer messages before using them at scale.
Review customer feedback regularly, not only the star rating.
Keep customer contact information and communication permission accurate.
Set up each business location with its own correct information.

Frequently asked questions

Do I need to use every UpBlick feature?

No. You can begin with review collection and add more areas when they become useful to your business.

Can UpBlick help me get Google reviews?

Yes. UpBlick helps you request feedback and connect customers to the correct Google review page. The customer submits the Google review directly.

Can I use UpBlick for customer feedback that is not a Google review?

Yes. UpBlick helps collect and organize customer feedback so your team can understand the experience and follow up when needed.

Can I manage more than one branch?

Yes. Add each branch as a separate location and manage its profile, reviews, customers, and review link independently.

Can customers use UpBlick without downloading an app?

Yes. Customers can open the review flow from a browser using a QR code, NFC card, WhatsApp message, email, or direct link.

Explore UpBlick

What Is UpBlick?

How Does UpBlick Work?

Understanding the UpBlick Dashboard

How to Start Collecting Customer Reviews?

Turn every customer touchpoint into review growth

Use UpBlick to collect feedback, request Google reviews, recover bad experiences, and understand customer sentiment.

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Need help with UpBlick?

Use these guides to set up review collection, customers, WhatsApp automation, issue recovery, and reporting.

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