How to Create Your UpBlick Account?

Creating your UpBlick account is the first step to collecting customer feedback, sending review requests, and managing your online reputation from one place. The signup process is simple. You only need your basic account details and a business you want to manage in UpBlick. Visit the UpBlick website. Click Get Started, Register, or the signup option shown on the website. Enter your name, mobile number, email address, and password. Verify your mobile number or email if UpBlick asks for verification. Complete the registration form. Log in to your UpBlick account. After registration, you can continue with your business profile, location setup, Google Review Link, QR Code, NFC Card, and customer review request workflow.

How to Log In to Your UpBlick Account?

Use the login page whenever you want to access your UpBlick dashboard, customers, reviews, campaigns, inbox, automation, or settings. Open the UpBlick login page. Enter your registered email address or mobile number. Enter your password. Click Login. If you do not remember your password, click Forgot Password and follow the reset process. Once your password is updated, return to the login page and sign in again.

How to Reset Your UpBlick Password?

Reset your password if you cannot log in or if you want to replace your current password with a new secure one. Open the UpBlick login page. Click Forgot Password. Enter your registered email address or mobile number. Verify yourself using the OTP or reset link sent by UpBlick. Create a new password. Save the new password. Log in again using the updated password. Choose a password that is easy for you to remember but difficult for others to guess. If you are part of a team, do not share your password with other users.

How to Update Your Account Information?

Keep your account information updated so UpBlick can identify the right user, send important notifications, and keep your profile secure. Open the Account or Settings section in your UpBlick dashboard. Update your name, email address, mobile number, or other account details. Review the details before saving. Click Save Changes or the available save option. Some changes, such as email address or mobile number, may require verification before they are fully updated. This helps protect your account from unauthorized changes.

How to Add Your Business to UpBlick?

Adding your business tells UpBlick which business you want to manage. This information is used across review requests, customer communication, reporting, and public review collection flows. Open the business setup area in your UpBlick dashboard. Enter your business name. Select the business category that best matches your business. Add your business phone number and email address. Add your address or location details. Enter any other relevant business information. Save the business profile. Once the business is added, you can set up locations, connect your Google Review Link, generate QR materials, and start collecting customer feedback.

How to Set Up Your Business Profile?

Your business profile helps customers recognize your business when they receive review requests or open your review collection page. Add your business name. Upload your logo if the option is available. Choose the right category. Write a short business description. Add contact details such as phone number and email address. Add your address. Add business hours. Add services or other useful business information. Save the profile. A complete business profile improves trust. Customers are more likely to respond when they can clearly see which business is asking for feedback.

How to Add Your Google Review Link?

Your Google Review Link is important because it sends customers to the correct Google review page for your business. UpBlick works alongside Google Reviews, so this link helps connect your UpBlick feedback flow with Google. Find your Google Review Link from your Google Business Profile or a Google review link generator. Open the relevant business or location settings in UpBlick. Paste the Google Review Link into the review link field. Save the changes. Test the link once before sending it to customers. When a customer clicks the Google Review Link from UpBlick, they should be taken to the Google review flow for your business. If the link opens the wrong business, update it before sending review requests.

How to Add Your Business Location?

A location represents the branch, clinic, store, office, or service point where customers interact with your business. Open the location setup area in UpBlick. Add your business address. Select or confirm the correct location. Add Google Business Profile or location information if available. Review the details. Save the location. Accurate location information matters because customers, reviews, QR codes, NFC Cards, campaigns, and reports may be connected to a specific business location.

How to Add Multiple Business Locations?

Multiple locations are useful for businesses with more than one branch, clinic, store, restaurant, salon, office, or service area. Open the Locations section in UpBlick. Choose the option to add a new location. Enter the address and business details for that location. Add the correct Google Review Link for that location. Save the location. Repeat the process for each branch you want to manage. Each location can have its own reviews, customers, QR codes, campaigns, and reporting. This helps you compare performance instead of mixing every branch into one view.

UpBlick is a customer feedback, review management, business intelligence, and customer engagement platform for businesses. In simple terms, UpBlick helps you get more genuine customer reviews, understand what customers think about your business, automate review collection, engage customers through WhatsApp, and identify opportunities to improve and grow. Collect customer feedback through QR Code Standee, NFC Card, WhatsApp, Email, or customer records. Guide happy customers toward Google Reviews. Understand what customers like, dislike, expect, and need. Follow up with customers when something needs attention. Use review, customer, competitor, and business insights to make better decisions. UpBlick does not replace Google Reviews. It works as a bridge between your business, your customers, and Google Reviews.

How to Use the UpBlick QR Code Standee?

The UpBlick QR Code Standee helps walk-in customers open your review collection page by scanning a QR code with their phone. Place the QR Standee where customers can easily see it. Good places include billing counters, reception desks, checkout areas, tables, waiting areas, or service completion points. Ask customers to scan the QR code after their visit or purchase. The customer opens your UpBlick feedback page. The customer shares feedback. If your flow allows it, the customer can continue to Google Reviews. QR Standee review collection works best when your staff politely asks at the right moment, usually after a positive service experience.

How to Use the UpBlick NFC Card?

An NFC Card lets customers tap their phone to open your UpBlick review collection page. It is useful when you want an even faster experience than scanning a QR code. Place the NFC Card near the customer interaction point. Ask the customer to tap their compatible phone on the card. The phone opens the UpBlick review page. The customer gives feedback. If your review flow allows it, the customer can continue to Google Reviews. Most modern smartphones support NFC, but some customers may need to enable NFC or use the QR code instead. Keep both options available when possible.

How to Add a Customer and Send a Review Request?

If a customer leaves your business without scanning a QR code or tapping an NFC card, you can still add the customer and send a review request from UpBlick. Open Customers in your UpBlick dashboard. Add the customer name. Add the customer mobile number or email address. Select the service if your workflow uses service information. Choose the review request template if the option is available. Send the review request. The customer receives the message, opens the feedback flow, shares their experience, and can continue to Google Reviews when appropriate.

What If a Customer Forgot to Leave a Review?

No problem. You do not have to wait for the customer to remember on their own. This is one of the most practical uses of UpBlick. If the customer had a good experience but forgot to leave a review, you can send a polite review request later. Open Customers in UpBlick. Add the customer details. Send a review request through WhatsApp or Email, depending on what is available. Let UpBlick send reminders according to your configured reminder workflow. The customer can provide feedback and continue to Google Review. This helps your business recover missed review opportunities without manually chasing every customer.

How Does UpBlick Work?

UpBlick Team

Updated on 25-08-2026

Getting Started

UpBlick connects your business, customers, customer feedback, and Google Reviews in one review and customer engagement workflow.

It helps you ask for feedback, understand the customer experience, follow up consistently, and use what you learn to improve your business.

UpBlick website showing Google review generation, customer trust, and a mobile customer review request — UpBlick helps businesses request feedback, connect customers to Google Reviews, and learn from customer responses.

The UpBlick review journey

A typical customer review journey is:

Business → Customer → UpBlick Feedback → Customer Insight → Google Review

UpBlick acts as the bridge in this journey. It does not replace Google Reviews or change your Google Business Profile.

How UpBlick works step by step

Step 1: Set up your business location

Add your business location to UpBlick by selecting the matching public Google Places listing. Check that the business name, address, map, and Google Review Link belong to the correct location.

Step 2: Choose how customers will open the review flow

You can invite customers to provide feedback through:

A QR Code Standee at your business.
An NFC Card that customers tap with a compatible phone.
A WhatsApp review request.
An email review request.
A direct link sent after adding the customer to UpBlick.

Step 3: The customer shares feedback

The customer opens the UpBlick review flow and shares their experience. Customers do not need to create an UpBlick account or download an app.

Step 4: UpBlick organizes the response

The feedback becomes part of your customer and review activity. UpBlick helps you understand what the customer liked, disliked, expected, or needed.

Feedback that needs attention can help your team identify and follow up on customer issues.

Step 5: The customer can continue to Google Reviews

When the configured review flow provides the option, the customer can open the Google Review Link saved for that business location and leave a Google review.

The review is published on Google, not on UpBlick.

Step 6: UpBlick supports follow-ups

If a customer forgets to respond, you can send a review request or reminder through an available channel. Automation can help your team send repeatable requests, reminders, and thank-you messages.

Step 7: Your business learns from the results

Use the Dashboard, Reviews, Customers, Issues, and Analytics areas to understand review activity, customer sentiment, response patterns, and areas for improvement.

You can also use Competitor Tracking and Locations to compare performance and manage several branches.

Example: A customer visits your business

A customer completes a visit, purchase, appointment, or service.
Your team asks the customer to scan a QR code, tap an NFC card, or open a review request.
The customer shares feedback through the UpBlick flow.
Your business gains customer insight and can follow up when necessary.
The customer can continue to the correct Google review page when that option is available.
Your team monitors the result and uses the feedback to improve.

What information does your team see?

Depending on the customer activity and features you use, your team can work with:

Customer records and review-request history.
UpBlick feedback and Google review activity.
Customer issues that may need follow-up.
Review, rating, response, and customer trends.
Campaign and communication activity.
Location and competitor insights.

Before you start

For a complete review workflow, set up:

Your UpBlick account and business profile.
Each business location you want to manage.
The correct Google Review Link for every location.
At least one review collection method, such as QR, NFC, WhatsApp, email, or a direct request.
Customer contact details and communication permissions where messaging is used.

Tips

Ask for feedback soon after the customer’s experience.
Test every review link before sending requests.
Use the correct business location for each customer.
Review feedback regularly instead of focusing only on the star rating.
Follow up politely when a customer reports a problem.

Frequently asked questions

Does UpBlick publish reviews on Google?

No. The customer chooses whether to continue to Google and submits the review directly on Google.

Does UpBlick replace my Google Business Profile?

No. UpBlick works alongside the public Google listing and uses the saved Google Review Link for the appropriate location.

Do customers need an UpBlick account?

No. Customers can open the feedback flow directly without signing up or installing an app.

What happens when a customer reports a problem?

The feedback can help your team identify an issue, understand what happened, and follow up with the customer.

Can the process be automated?

UpBlick can automate supported review requests, reminders, thank-you messages, and follow-up workflows after you configure them.

Understand and start using UpBlick

What Is UpBlick?

What Can I Do With UpBlick?

Understanding the UpBlick Dashboard

How to Start Collecting Customer Reviews?

Turn every customer touchpoint into review growth

Use UpBlick to collect feedback, request Google reviews, recover bad experiences, and understand customer sentiment.

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Need help with UpBlick?

Use these guides to set up review collection, customers, WhatsApp automation, issue recovery, and reporting.

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