How can I view my business performance?
Analytics & Business Insights
Use the Dashboard for a quick daily view and Analytics → Review Analytics for a detailed performance review. Together, they show whether your business is collecting feedback, receiving reviews, and responding to customer concerns.
View performance step by step
- Select the business location you want to review.
- Open Dashboard for headline cards, latest reviews, alerts, and recommended actions.
- Open Analytics, then Review Analytics for detailed charts.
- Choose the date range that matches the decision you need to make.
- Compare current results with the previous-period indicators.
Key signals to review
- Average Google and UpBlick ratings.
- Review volume by platform and source.
- Positive and negative feedback changes.
- Review-request activity compared with reviews received.
- Topics, sentiment, and issues that need attention.
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Turn every customer touchpoint into review growth
Use UpBlick to collect feedback, request Google reviews, recover bad experiences, and understand customer sentiment.
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