How to View and Compare Competitor Performance?

Q: What is competitor tracking?

Competitor tracking in UpBlick helps you monitor businesses that compete with your location, so you can understand how your reputation compares in the market. UpBlick can automatically find nearby competitors within a 1 km range of your business location, making it easier to start tracking the businesses your customers are likely to compare with you. It is useful for watching ratings, review volume, customer sentiment, and performance trends without checking each competitor manually. Let UpBlick identify nearby competitors around your business location. Choose the competitors that are relevant to your location and business type. Review their ratings, review activity, and reputation signals. Compare those results with your own business performance. Use the insights to improve customer experience, review collection, and response quality. Competitor tracking gives you context. It does not change competitor profiles or reviews; it helps you make better decisions for your own business.

Q: How does competitor tracking work in UpBlick?

UpBlick starts with your business location and can automatically find competitors within a 1 km range. These are nearby businesses customers are most likely to compare with your location. After competitors are selected, UpBlick organizes their public reputation signals beside your own business data, including ratings, review volume, review growth, mentions, sentiment, and performance trends. This makes it easier to notice whether competitors are gaining reviews faster, improving their rating, or receiving repeated feedback about specific strengths or issues. Open Competitor Tracking from the dashboard. Select the business location you want to analyze. Let UpBlick find nearby competitors within 1 km, then keep the competitors that are relevant to your market. Review comparison cards, ratings, review counts, sentiment, and trend information. Check insights regularly to spot changes in customer perception and competitor activity. Use the comparison as a planning tool for review requests, customer service improvements, and reputation management.

Q: How to add or remove competitors?

UpBlick can suggest nearby competitors automatically, but you should keep only the competitors that are truly relevant to your business, location, and customer base. You can add competitors that matter to your business and remove competitors that no longer need to be monitored. A focused competitor list keeps your reports useful and easy to understand. Go to Competitor Tracking. Review the competitors UpBlick finds near your business, or use the add option to search for another competitor. Confirm the competitor name, location, and business listing before adding it. Keep businesses that customers are likely to compare with your location. To remove one, open the competitor list or details and choose the remove option. Review your list after changes to make sure it reflects your real market. Only track competitors that customers are likely to compare with your business.

Q: How to understand competitor tracking insights and performance trends?

Competitor tracking insights help you understand whether your reputation is improving, falling behind, or staying steady compared with nearby competitors. Look beyond one number. Rating, review count, recent review activity, review growth, sentiment score, strengths, improvement areas, and recurring feedback themes all matter together. Use these trends to decide what to improve next, where to request more reviews, and which customer experience gaps need attention. Check whether your rating is above, below, or close to competitor ratings. Compare review volume to see who is collecting feedback more consistently. Look at recent trends instead of relying only on lifetime totals. Review top strengths to understand where your business is already doing well. Review areas to improve to find reputation gaps against stronger competitors. Identify repeated compliments or complaints in competitor reviews. Turn the findings into specific actions for service quality, staff training, review requests, or customer follow-ups. A useful competitor insight should lead to a practical action for your own business.

UpBlick Team

Updated on 02-09-2026

Competitor Tracking

Competitor performance can be reviewed from the Competitor Tracking area, where UpBlick shows comparison information for your selected competitors and your own location.

You can compare reputation signals such as average rating, review count, review growth, sentiment score, mentions, ranking against competitors, and customer feedback patterns.

The dashboard helps you see whether your business is leading, catching up, or falling behind nearby competitors.

UpBlick competitor performance comparison showing ratings, reviews, sentiment, trends, and competitor rankings — Compare ratings, review volume, sentiment, review growth, and competitor ranking in one view.

Open Competitor Tracking.
Select the competitor or comparison view you want to review.
Compare ratings, review counts, review growth, mentions, and sentiment score.
Use the rating comparison and review volume graphs to understand how competitors are performing over time.
Look for strengths you can protect and gaps where your business can improve.
Use the findings to adjust review collection, customer follow-ups, and service priorities.

Performance comparison works best when reviewed regularly, not only when ratings change suddenly.

Getting Started

What Is Competitor Tracking?

How Does Competitor Tracking Work in UpBlick?

Managing Competitors

How to Add or Remove Competitors?

Understanding Insights

How to Understand Competitor Tracking Insights and Performance Trends?